We understand that plans change. Here's our policy:
Cancellation
- 24+ hours notice: No charge
- Less than 24 hours: 50% of scheduled service fee
- No-show/locked out: Full service fee
How to Cancel or Reschedule
- Call us: (612) 555-0100
- Email: contact@example.com
- Text: (612) 555-0100
Skip a Cleaning
If you're on recurring service and want to skip a week:
- Let us know at least 24 hours in advance
- Your regular schedule will resume the following week
- No charge for skipped cleanings with proper notice
Weather Cancellations
In case of severe weather, we'll contact you to reschedule. Your safety and ours is the priority.