Manage

What If I Need to Cancel or Reschedule?

We understand that plans change. Here's our policy:

Cancellation

  • 24+ hours notice: No charge
  • Less than 24 hours: 50% of scheduled service fee
  • No-show/locked out: Full service fee

How to Cancel or Reschedule

  1. Call us: (612) 555-0100
  2. Email: contact@example.com
  3. Text: (612) 555-0100

Skip a Cleaning

If you're on recurring service and want to skip a week:
- Let us know at least 24 hours in advance
- Your regular schedule will resume the following week
- No charge for skipped cleanings with proper notice

Weather Cancellations

In case of severe weather, we'll contact you to reschedule. Your safety and ours is the priority.

Was this article helpful?
Article Info
Category FAQ
Updated Mar 16, 2026