Manage

Do I Need to Be Home During Cleaning?

No, you don't need to be home!

Many of our customers provide us with a key, garage code, or lockbox access. This allows us to clean at a time that's convenient for you.

Access Options

  1. Key Exchange - Leave a spare key with us (stored securely)
  2. Garage Code - Provide your garage door code
  3. Lockbox - Use a realtor-style lockbox
  4. Smart Lock - Provide a temporary access code
  5. Meet Us - Be home to let us in (first visit recommended)

Security

  • All employees are background checked
  • We're fully bonded and insured
  • Keys are never labeled with your address
  • Your access information is kept confidential

First Visit

We recommend being home for your first cleaning so you can:
- Show us around your home
- Point out areas of concern
- Explain any preferences
- Meet your cleaning team

Was this article helpful?
Article Info
Category FAQ
Updated Mar 16, 2026